Frequently Asked Questions
At Roots, our Doctors of Physical Therapy have extensive specialty training and experience in the areas of orthopedics, complex musculoskeletal conditions, neck and back pain, hip, knee, shoulder pain, foot/ankle impairments, chronic pain, functional dry needling, women’s health, pregnancy and postpartum conditions, pelvic pain and pelvic floor dysfunction, balance and vestibular dysfunction and management of concussions. If you’re curious about your specific condition, reach out!
Our focus is on exceptional quality PT services that are individualized, one-on-one and hands-on. Our therapists combine decades of experience and knowledge of modern evidence-based practice and yoga principles, including mindfulness, meditation and asana to provide care that is as unique as each client we see. Plans of care are custom tailored to each person’s specific needs. At Roots, we value education as a key component to care; Our goal is that our clients are knowledgeable and capable of managing their conditions once they’ve recovered from injury.
No! Roots is an Out-of-Network Provider, meaning we do not bill insurance companies directly. By choosing not to contract with insurance companies, we are able to provide the best possible care for each client with maximum flexibility and without insurance-based limitations. You work one-on-one with your Doctor of Physical Therapy to create a custom plan of care that is tailored to your individual needs and goals, rather than a pre-determined algorithm set forth by your insurance company.
Yes! You can use HSA funds and Flex Spending funds on PT, fitness and wellness services at Roots. We also accept cash, credit cards, and personal checks.
Therapeutic Yoga introduces concepts of traditional yoga practice in a way that is specifically beneficial to you. We design yoga sequences that take into account your past medical history, injuries/conditions, body and movement mechanics and abilities with your specific ideas and goals in mind, giving you a phenomenal tool in your toolbox for healing, movement and wellness. Therapeutic Yoga sessions are appropriate for true beginners all the way through experienced yoga teachers with a specific focus in mind.
Our professional fees are based on the extensive experience and specialty training our providers have to provide tremendous value to your care. Our professional fees are as follows: 90 minute Initial Evaluation + Treatment (288), 60 minute Follow Up Session (173), 90 minute custom massage (180), 60 minute custom massage (125), Drop In Yoga Class (25), 6 yoga class pass (125), 10 yoga class pass (200), Roots Yoga Unlimited Memberships (149/139/119)
These services are appropriate for anyone who wants to establish a healthy exercise routine or movement practice –with or without specific goals in mind, someone who needs coaching and accountability to stay on track, someone who wants to run a 5k or half marathon injury- free, an athlete who wants to take their game to the next level, and everyone in between! Nestled under Fitness, Wellness + Performance are our BodyWorks Sessions. These are 60-minute hands-on sessions using Manual Therapy techniques– such as massage, mobilizations, manipulations, stretching, therapeutic cupping and functional dry needling — to improve your mobility, decrease general aches and pains, and for regular health and mobility maintenance.
Payments & BIlling
Roots is an Out-of-Network Provider, meaning we do not bill insurance companies directly. By choosing not to contract with insurance companies, we are able to provide the best possible care for each client with maximum flexibility and without insurance-based limitations. You work one-on-one with your Doctor of Physical Therapy to create a custom plan of care that is tailored to your individual needs and goals, rather than a pre-determined algorithm set forth by your insurance company.
This is totally dependent upon your specific insurance plan. Some clients are reimbursed at 80%, others not at all. We encourage all clients to call their insurance company to understand their specific out of network benefits prior to starting care at Roots. Upon request, we will email you a detailed invoice with the information needed for you to submit an Out of Network claim to your insurance company for possible reimbursement.
Yoga
Roots Yoga Memberships offer the opportunity to practice unlimited yoga + movement classes at Roots for one monthly rate. Members get 1 guest pass each month and a Roots T-shirt upon signing up. Join anytime, cancel anytime with no minimum commitment. Roots Yoga Membership $149, Roots Yoga Membership- Students + Seniors ($139), Roots Yoga Membership, Accessible ($119). To join, send us an email with your name, number, and which is most appropriate for you, and we’ll sign you up!
Yes! Most pregnant people can participate in all Roots classes during all stages of pregnancy. Please discuss with your provider before starting any new movement practice. Yoga is a wonderful way to move your body, to relax your mind, and to foster a connection between you and your growing baby. Along with decreasing stress and increasing relaxation, it also helps ease some of the discomforts that come along with pregnancy.
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